Effective Date: 25th January 2025

At Glokal AI, we prioritize your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable German privacy laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.glokalai.com) or interact with our services.

Data Controller

The data controller for processing your personal data is:

Glokal AI
Berlin, Germany
Email: contact@glokalai.com

Data We Collect

We collect and process the following types of personal data:
1. Information you provide directly
  • Name, email address, and contact details when you sign up for newsletters, contact us, or use our services.
  • Device Information: Device type, screen resolution, and other technical data.
2. Information collected automatically
  • Cookies and Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site.
  • Device Information: Device type, screen resolution, and other technical data.
3. Third-Party Data
  • Data from third-party services such as analytics tools, ad networks, or social media platforms when you interact with our content.

How We Use Your Data

We use your personal data for the following purposes:
  • To provide and improve our services.
  • To respond to your inquiries and provide customer support.
  • To send newsletters, promotional content, or updates (with your consent).
  • To analyze website traffic and user behavior to enhance user experience.
  • To comply with legal obligations or resolve disputes.

Legal Basis for Processing Data

We process your personal data based on the following legal grounds:
  • Performance of a Contract: When processing is necessary to fulfill a contract or service.
  • Consent: For sending marketing communications or using non-essential cookies.
  • Legitimate Interests: For improving our website and services.
  • Legal Obligations: For compliance with regulatory requirements.

Cookies and Tracking Technologies

Currently our website does not use any type of cookies.

Sharing and Disclosure of Data

We do not sell your personal data. However, we may share your data with:
  • Service Providers: For hosting, analytics, and email delivery.
  • Legal Authorities: When required to comply with legal obligations.
  • Business Partners: With your consent for collaborative services or offerings.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted.

Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no system can guarantee absolute security.

Your Rights Under GDPR

As a user based in Germany or the EU, you have the following rights:
  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restrict Processing: Limit how your data is processed.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Revoke your consent at any time.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority (Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit - BfDI).
To exercise your rights, please contact us at contact@glokalai.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

Changes to This Privacy PolicyChanges to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review this page periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@glokalai.com
Address: Berlin, Germany

Thank you for trusting Glokal AI with your personal data.