Privacy Policy

Glokal AI
Berlin, Germany
Email: contact@glokalai.com

We collect and process the following types of personal data:

1. Information you provide directly

• Name, email address, and contact details when you sign up for newsletters, contact us, or use our services.
• Device Information: Device type, screen resolution, and other technical data.

2. Information collected automatically

• Cookies and Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site.
• Device Information: Device type, screen resolution, and other technical data.

3. Third-Party Data

• Data from third-party services such as analytics tools, ad networks, or social media platforms when you interact with our content.

We use your personal data for the following purposes:

• To provide and improve our services.
• To respond to your inquiries and provide customer support.
• To send newsletters, promotional content, or updates (with your consent).
• To analyze website traffic and user behavior to enhance user experience.
• To comply with legal obligations or resolve disputes.

We process your personal data based on the following legal grounds:

• Performance of a Contract: When processing is necessary to fulfill a contract or service.
• Consent: For sending marketing communications or using non-essential cookies.
• Legitimate Interests: For improving our website and services.
• Legal Obligations: For compliance with regulatory requirements.

Currently our website does not use any type of cookies.

We do not sell your personal data. However, we may share your data with:

• Service Providers: For hosting, analytics, and email delivery.
• Legal Authorities: When required to comply with legal obligations.
• Business Partners: With your consent for collaborative services or offerings.

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted.

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no system can guarantee absolute security.

As a user based in Germany or the EU, you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Restrict Processing: Limit how your data is processed.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Revoke your consent at any time.
• Right to Lodge a Complaint: File a complaint with your local data protection authority (Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit - BfDI).

To exercise your rights, please contact us at contact@glokalai.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review this page periodically.